DINGDINGKING.COM (DDK) GLOBAL E-COMMERCE TERMS AND CONDITIONS OF SALE
Effective Date: June 24, 2026 | Document Reference: DDK-TCS-2026-V4

1. Recitals and Legal Framework

• 1.1. Platform Ownership: This website and its integrated transactional sub-domains are operated globally by New Line Distribution Sdn Bhd, acting as the intellectual property, digital commerce, and platform licensing hub for the Ding DingKing brand.
• 1.2. Contractual Scope: These Terms and Conditions of Sale (“Terms”) constitute a legally binding agreement between the ordering individual or corporate entity (“Customer,” “Buyer,” “you”) and the designated Seller of Record. These Terms govern all digital orders, cross-border payments, and fulfillment sequences executed through this storefront.
• 1.3. Seller of Record Definition: For all international orders routed through this digital platform, the Seller of Record is defined as the operating brand licensing entity (New Line Distribution Sdn Bhd, Malaysia) or its designated regional operational affiliate platform.

2. Geographical Restrictions and the Taiwan Distributor Firewall

• 2.1. Strict Exclusion of Taiwan: This e-commerce platform is dedicated exclusively to international fulfillment outside the territory of Taiwan. Due to mandatory structural separation and the protection of local channel exclusivity, this platform does not process, accept, or execute orders intended for delivery within Taiwan.
• 2.2. Automatic Redirection and Address Blocking: Any connection originating from a Taiwanese IP address or geolocation coordinate will be automatically redirected to our exclusive Taiwanese localized distributor platform. If a user bypasses geolocation boundaries and manual system analysis identifies a physical delivery address coordinate within Taiwan during checkout, the interface will automatically block checkout, or DDK will immediately cancel the transaction without liability.
• 2.3. Gift Routing Exclusion: International customers are strictly prohibited from utilizing this platform to purchase and route gift items to recipients located within Taiwan. All such orders will be rejected at the verification phase.

3. Customs, Excise Duties, and Regulatory Compliance by Region

• 3.1. Primary Target Markets (China and Hong Kong): Due to specific market trends and our white-glove consumer protection strategy, customers ordering for delivery into China and Hong Kong are completely exempt from customs clearance liabilities. DDK acts as the logistical facilitator; all import clearings, automated customs declarations, value-added taxes (VAT), and excise duties are fully borne, settled, and cleared directly by DDK or its integrated logistics agents.
• 3.2. Rest of the World (All Other Authorized Destinations): For all other authorized international jurisdictions outside China, Hong Kong, and Taiwan, the Customer explicitly assumes the role of Importer of Record. The Customer holds exclusive legal responsibility for navigating regional import clearance protocols and settling all local customs tariffs, excise actions, brokerage charges, and country-specific taxes at the point of entry.
• 3.3. Non-Delivery Due to Customs Failures (Excluding China/HK): For destinations outside China and Hong Kong, DDK assumes zero liability if a courier shipment is delayed, impounded, returned, or destroyed by foreign customs officials due to the Customer’s failure to settle regional border clearance fees or satisfy localized sanitary or certification prerequisites. No refunds will be authorized under these circumstances.

4. Risk Transfer Parameters and Passing of Title

• 4.1. Risk Framework for China and Hong Kong: In complete alignment with our enhanced logistics guarantees for China and Hong Kong, DDK retains full transit liability, economic risk, and legal title of the luxury goods throughout international air freight, warehouse handling, and local cross-border shipping. Risk of degradation, product thawing, and title passes to the Customer only at the exact moment of physical delivery and receipt verification at the Customer’s designated target address.
• 4.2. Risk Framework for the Rest of the World: For all other authorized international delivery zones, risk of physical loss, thermal degradation, or package damage transfers completely to the Buyer at the exact moment the items are handed over to the initial international transport courier at DDK’s Malaysian operational facilities.

5. Pricing Mechanics and Currency Boundaries

• 5.1. Standard Currency Matrix: All standard prices listed on this digital platform are denominated in US Dollars (USD) or alternative fiat denominations explicitly selected by DDK’s central processing interface.
• 5.2. Foreign Exchange Fluctuations: Any financial variances, banking conversion fees, credit card transactional surcharges, or foreign exchange differences resulting from localized payment processing are borne entirely by the Customer.
• 5.3. Adjustment Liberty: DDK maintains the absolute right to alter, modify, or increase international storefront retail pricing structure without notice to counter seasonal market fluctuations or changes in agricultural yield availability.

6. Logistics Force Majeure Exclusions

6.1. Definition of Event: DDK shall not be held contractually liable or legally responsible for any delay, performance failure, cold-chain disruption, or product spoilage resulting from an event of Force Majeure. Force Majeure events include, but are not limited to:

• Acts of God, severe typhoons, monsoons, earthquakes, or natural agricultural blights affecting harvest volumes;
• Civil unrest, war, acts of terrorism, labor strikes, lockouts, or regional trade embargoes;
• Global or regional logistics network failures, aviation groundings, cold-chain energy blackouts, or sudden border closures;
• Unannounced regulatory intervention, emergency quarantine adjustments, or food import ban executions by international health authorities.

7. Jurisdiction and Amendment Severability

• 7.1. Governing Law: These Terms shall be governed, interpreted, and enforced in accordance with the laws of the primary operating jurisdiction of the Seller of Record, without regard to conflict of law principles.
• 7.2. Severability Clause: If any clause, provision, or subsection of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, that specific provision shall be severed, and its removal shall not impact the validity and enforceability of the remaining provisions.
• 7.3. Modification Authority: DDK reserves the right to amend, alter, or update these Terms at any time without direct notification. The version of the Terms active at the moment of order placement governs that specific transaction.